TERMS AND CONDITIONS
Welcome to zawigebeya.com website. Please read the terms and conditions before you use this Website. These terms and conditions defined below are basically short clarifications on the basic terminology used in our web shop.
Vendor: Vendor is the person or persons (also called the seller) offering the goods and/or services on zawigebeya.com online Marketplace. vendor can be interchangeably referred to as you, your.
Customer: Customer is the person, buying the goods and services offered by the vendor against an agreed payment. Customer can be interchangeably referred to as you, your.
Website: zawigebeya.com along with the webpages directly linked to it, is an Online Marketplace and can be interchangeably used for website or zawigebeya in the conditions below.
Contract: Contract is an agreement between seller and buyer, where seller shall deliver the purchased goods to the customer after the associated payment is approved, and after buyer agrees to the terms and conditions shown during checkout process, which are as mentioned below.
Terms and Conditions:
1. Customer, vendor and zawigebeya.com(website) takes the responsibility of maintaining the confidentiality of his/her account details including password in order to prevent unauthorized access to his/her account. Customer and vendor agrees and accepts responsibility for all activities that occur from his/her account. Customer and vendor must take all necessary steps to ensure that the account credentials are kept confidential and secure.
2. Vendor is completely responsible for providing the correct address and comply with shipping procedures
3. Customer is completely responsible for providing the correct bill payment and delivery addresses.
4. Delivery will be done at the delivery address specified by the customer with the order. Vendor address must be within the Ethiopia.
5. When a customer requests an order to purchase any product/products from zawigebeya.com, the order represents a non-binding agreement between the vendor and the customer. A binding contract between vendor and customer forms only after a complete payment is fully authorized by the direct payment in bank account or through the payment gateway and the goods are dispatched by the vendor.
6. When vendor or customer use Zawigebeya Services, or send e-mails, text messages, and other communications from your desktop or mobile device to us, you may be communicating with us electronically. You consent to receive communications from us electronically, such as e-mails, texts, mobile push notices, or notices and messages on this site or through the other Zawigebeya Services, such as our Message Center, and you can retain copies of these communications for your records. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
7. Orders may be cancelled only before the goods have been dispatched for delivery. This should be done by notifying the contact center immediately by phone call or e-mail. In case of cancellation, the customer will receive the refund of complete order in his/her bank account. For return of goods after delivery has been made, please read the vendor return and exchange policy. This is also applicable only when the items to be returned are not used by the customer, unopened and in their original packing.
8. All products, items, discounts or offers shown, are subject to their availability at any given time and may not always be in stock all the time. In such a case, we shall notify you by e-mail. We reserve the right to discontinue any items, goods, discounts or offers from our web shop at any time. Our only liability in such cases will be limited to refund any money paid to us related to those goods or items which we may not be able to supply. We will again notify you about the same, as soon as possible.
9. We cannot be held responsible for the quality of any purchased product such as, but not limited to, taste, texture, color etc. Though we are willing to escalate any product-related complaint to the vendor, we are not responsible for the resolution of such complaints.
10. We carry the right to modify or discontinue any or all products/services at any point of time, with or without any prior notice, temporarily or permanently. We bear no liability for any such modification, suspension or discontinuance of any product or services.
11. Please be aware that images on zawigebeya.com are only for illustration purpose. Actual product might look different than that shown in the image. Vendors/sellers are responsible to provide images and video that are accurate and resemble to the actual product.
12. Vendor/seller or customer may post reviews, comments, photos, videos, and other content; send e-cards and other communications; and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights (including publicity rights), or otherwise injurious to third parties or objectionable, and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam" or unsolicited commercial electronic messages. Vendor/seller or customer should not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. Zawigebeya reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify Zawigebeya for all claims resulting from content you supply and hold full responsibility for all material or content you create as vendor/seller or customer. Zawigebeya has the right but not the obligation to monitor and edit or remove any activity or content. Zawigebeya takes no responsibility and assumes no liability for any content posted by you or any third party.
13. We will make the sincerest efforts to have your order delivered within the stipulated time mentioned in your dispatch confirmation email. However, please note the delivery dates provided by us are only estimates and the actual delivery of your order might be later/before than this date.
14. The vendor reserves the right to adjust prices, goods and special offers as per his discretion.
15. Zawigebeya attempts to be as accurate as possible. However, Zawigebeya does not warrant that product descriptions or other content of any Zawigebeya Service is accurate, complete, reliable, current, or error-free. If a product offered by Zawigebeya itself is not as described, your sole remedy is to return it in unused condition.
16. Order and the goods become customer’s responsibility and ownership after customer receives them.
17. Individuals, aged 18 years or above, can make a purchase from zawigebeya.com. Customer requires an active email address and a mobile number which can be used for making contact, if necessary. If needed in any possible situation, the customer agrees to present a positive ID issued by Local government (as applicable) as a proof of ownership for payment of his purchase.
18. Deals, gift coupons and vouchers are exclusive and cannot be combined and may not be exchanged against cash. Vendor reserves the right to discontinue offers and deals at any time without any prior notice.
19. All item prices are inclusive of TAX/VAT, unless stated otherwise. The responsibility of TAX/VAT payment to Tax office on the invoice value is responsibility of Vendor/Supplier.
20. Our entire liability to you does not exceed the order cost you have paid.
21. You may not frame or use framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of zawigebeya.com and its affiliates without a written consent from the seller.
22. The website or any portion of the website may not be reproduced, duplicated, copied, sold, resold, or otherwise exploited for any commercial or non-commercial purpose without our written consent.
23. All the brand images and trademarks are proprietary of the respective owner company,
24. TAX/VAT payment on sold products is the responsibility of Seller/Vendor as listed against each item in Invoice (referred as “Seller”).
25. Seller may provide a separate invoice to every buyer for the products listed in Invoice.
26. You may not use any meta tags or any other “hidden text” utilizing zawigebeya.com or its affiliates’ names or trademarks without the written consent of zawigebeya.com.
27. We reserve the right to change the sale terms and the Return Policy at any time without notifying the customer.
28. The above stated terms and conditions are governed by the Ethiopian law. Any dispute shall be resolved by the Ethiopian court.